Privacy Policy

This Privacy Policy explains how Fish & Owl Holdings collects, uses, stores, and protects information when individuals visit fishowlholdings.com, submit information through an on-page form, request information about services, or otherwise interact with the company. The company provides business management and strategic consulting services to small and growing companies, generally on a remote, project-based or ongoing consulting basis.

1. Scope of this Policy

This Policy applies to information collected through the website and through direct business communications that relate to inquiries, proposals, consulting engagements, and administration of services. It does not govern the privacy practices of third-party websites, platforms, vendors, or service providers that may be used independently by a visitor or client.

2. Information We May Collect

The company may collect information that a visitor or prospective client voluntarily provides, including name, business name, email address, phone number, project details, service interests, timing information, budget information, and other details included in a consultation request or business communication.

Technical information may also be collected automatically by the website or hosting environment, such as IP address, browser type, device type, operating system, referral source, general location derived from IP address, pages viewed, time spent on pages, and similar diagnostic or analytics information. The exact technical data available depends on the Shopify environment, browser settings, cookie preferences, and any analytics tools enabled for the site.

3. How Information Is Used

• To review and respond to business inquiries.
• To prepare proposals, define project scope, and communicate about requested services.
• To provide and administer consulting services after an engagement begins.
• To maintain business records, invoices, project documentation, and internal management information.
• To operate, maintain, secure, and improve the website.
• To detect misuse, technical problems, fraudulent activity, or security events.
• To comply with applicable legal, tax, accounting, and regulatory obligations.

4. Legal Bases and Business Purposes

Where applicable law requires a legal basis for processing, information may be processed because it is necessary to take steps at a person's request before entering into a service relationship, to perform a consulting engagement, to comply with legal obligations, or for legitimate business purposes such as website security, business administration, and responding to inquiries. Consent may also be relied upon when required for a specific use.

5. Sharing of Information

Fish & Owl Holdings does not sell personal information in the ordinary course of its consulting business. Information may be shared with service providers that support website hosting, cloud storage, accounting, communications, analytics, security, or other business operations, but only to the extent reasonably necessary for those functions. Information may also be disclosed when required by law, legal process, court order, governmental request, or when reasonably necessary to protect rights, property, security, or the integrity of the company's operations.

6. Client and Business Information

Consulting engagements may involve confidential or commercially sensitive business information. Any separate written service agreement, statement of work, confidentiality agreement, or other engagement document may establish additional obligations that apply to such information. If a written agreement conflicts with this website Privacy Policy regarding engagement-specific confidential information, the written agreement will control to the extent of that conflict.

7. Cookies and Similar Technologies

The website may use cookies and similar technologies that are necessary for site functionality, security, preference storage, traffic measurement, or analytics. More detail is provided in the Cookie Policy. Visitors can manage browser-level cookie settings, but disabling certain technologies may affect site functionality.

8. Data Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including inquiry follow-up, project administration, recordkeeping, dispute prevention, legal compliance, accounting, and security. Retention periods may differ depending on the type of information and the nature of the business relationship.

9. Data Security

Reasonable administrative, technical, and organizational safeguards are used to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No website, transmission method, or storage system can be guaranteed to be completely secure, and visitors should avoid submitting information that is not necessary for the purpose of the inquiry.

10. Privacy Rights

Depending on applicable law and the individual's location, a person may have rights to request access to, correction of, deletion of, or restriction on certain personal information, or to object to certain uses. Requests should identify the person making the request and the information at issue. The company may need to verify identity before completing a request and may retain information when legally permitted or required.

11. Children

The website and consulting services are intended for business users and are not directed to children. Fish & Owl Holdings does not knowingly seek personal information from children through this website.

12. Changes to this Policy

This Privacy Policy may be revised to reflect changes in the website, business operations, service providers, or applicable law. The date shown at the top of the page identifies the most recent update. Continued use of the website after an update is subject to the revised Policy.